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How banbet Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad, or Rocket, and keep your account secure.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteCookie controls availableBangladesh-eligible accounts only
banbet How banbet Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or remove data we hold about your account, our support team is the direct path. You can reach us through live chat inside the lobby, by email, or through our social channels. When your request comes in, we aim to respond with a clear next step — not a form letter. Have your registered phone number or bKash wallet reference ready so we can locate your account quickly.

Team online

Live Chat

Start a live chat session from inside your account. Have your registered mobile number ready so we can pull up your data record without delay.

Email Support

Send your data request by email. Include the phone number linked to your bKash, Nagad, or Rocket wallet so we match your request to the right account.

Social Channels

Reach us through our official social pages for general privacy questions. For account-specific data requests, always use chat or email for a secure exchange.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We keep your data only as long as your account is active or as long as required to settle any open transactions. Once an account is closed and all wallet balances are settled — including any pending bKash or Nagad withdrawals — personal data is removed from active systems on a rolling schedule. You can request early deletion by contacting support directly.

Encryption in Transit

All data moving between your device and our servers travels over SSL encryption. This covers every login, every bKash deposit request, and every account update you submit.

Cookie Controls

We use cookies to keep your session active and remember your preferences. You can adjust cookie settings through your browser at any time — disabling them may affect how the lobby loads.

Data Retention Policy

We hold your account data for as long as your account is open. After you close your account and all Rocket or Nagad withdrawals clear, we remove personal records on a scheduled basis.

Third-Party Sharing

We share data only with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with fraud-detection services. We do not share data for marketing by outside parties.

Common Questions About Your Data on banbet

These are the questions we hear most often about how we store and use your personal information. If your question is not here, reach out through live chat or email and we will give you a direct answer.

We store your name, phone number, email address, and the mobile wallet — bKash, Nagad, or Rocket — you used to register. Session and device data are also logged for security purposes.

Yes. Contact us through live chat or email with your registered phone number. Once all open transactions are settled, we will process your deletion request and confirm when it is complete.

Only with the payment processor handling your specific transaction. We do not pass your wallet details to advertisers, data brokers, or any unrelated third party.

Cookies keep your login session active and save your lobby preferences. You can block or clear them through your browser settings, though some features may not load correctly without them.

We keep records until all pending Rocket, bKash, or Nagad withdrawals are finalised, then remove your personal data on our scheduled deletion cycle. You can request confirmation once it is done.

This policy covers all accounts on banbet. Access to the platform depends on your local law and eligible regions. If you are unsure whether access is permitted where you are, check your local regulations.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.